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Link Sculpting

Link sculpting in SEO (Search Engine Optimization) refers to cross-linking pages to each other around keyword phrases. Here's an example from https://www.aspcapetinsurance.com/cat-insurance/ focused on "cat insurance quote"


Conflation: To Blend or Confuse (Perhaps with the Purpose of Misleading Someone)

There's inflation (to get bigger) and conflation (to bring together). You may have heard people say something like "she's muddying the waters," evoking the idea of someone stirring up the dirt so you can't tell where the water begins and the dirt ends. Or two rivers coming together like the mighty Rio Solimoes (the Amazon) and the Rio Negro.

In arguments, conflation is used when you try to point out to your opponent (or audience) that the thinker is taking one thing and confusing it or muddling it up with another. An example might be something like:

Hitler was a terrible person. He was really immoral.

Hitler believed that the world was round.

The world can't be round, because Hitler was immoral.

Oops, you're conflating Hitler's moral character (or lack thereof), with a statement of truth or falsehood; whether the world is flat or not. We're conflating two separate logical concepts. The world either is, or is not flat, independent of Hitler's moral …

The Marketing Book

My latest book, THE MARKETING BOOK, is now available on Amazon.




MARKETING MADE EASY - Step by Step to a Marketing Plan for Your Business!2019 Updated EditionA practical marketing book by Jason McDonald of Stanford Continuing Studies
Do you own a business? Or, perhaps, do you work at a business as the marketing manager? Do you want to learn the basics of how to market your business in an easy-to-use format? Well, if so, then THE MARKETING BOOK is the book for you. This is a PRACTICAL step-by-step guide to basic marketing concepts. It's goal: to help you create a practical marketing plan for your business using the think / do / measure method of marketing.
Each Chapter teaches a marketing task by, first, explaining how to think about the concept, second, giving you specific to-dos to actually go do it, and third, providing tips on how to measure what’s working (and what’s not) to do it better over time. Marketing is harder than it looks, and so this is one of the best books on mark…

Facebook Fail

My Bud Buddy Hanging with me Doing Stanford Stuff

I love my dog... 


Getting People to "See (You) First" on Facebook

If a person likes a Page on Facebook they also "follow" that Page. But with the deprecation of the Edgerank (or whatever you'd like to call it) of Pages, the even better option is to get a fan of your Page to select "See First" after they click follow.

Screenshot:


An Email Sign Up Should Convey the Value Proposition

An email sign up should convey the value proposition. One "easy" thing to do is to show past email newsletters or alerts, so users can see what they "get" by signing up.

Here's REI's email prop:


How to Get a Negative Review on Yelp - the Chik-fil-A Way!

This is how companies get bad Yelp reviews. Step one. Offer breakfast (which, to be honest, is very good as "fast food" goes at Chick-fil-A), but only serve it to 10:30 a.m. on Saturdays. Step two. Have an employee literally run out at 10:30 am and flip the signs to lunch. Step three. Be so popular with your breakfast that you have a pile up of cars in the drive thru. Step four. When a car pulls up at 10:32 a.m, having literally been the "next car in line," tell the occupants - Sorry! It's lunch time now (10:30 in the morning for LUNCH?), and that it's too bad. They can't get breakfast. Step five. Let said occupants sit in car for about 5 to 7 minutes while they wait for the other folks ahead of them to get their food, and let them listen to the cars behind them bark into the drive thru - WHAT? NO BREAKFAST? You're kidding me. Step six. Let said occupants, drive hurridly through the drive thru (without getting any food), and be starving while they g…

Position Zero

Position zero occurs often on "questions with answers." It's very conversational:

Here's an example for "Does car insurance cover theft?"


How Customer Service Dies at USAA (and Other Places)

Oh, customer service. Of endangered species, you are perhaps the most endangered. Companies with formerly great customer service seem to be abandoning it in droves. Take USAA, the big insurer (of which I have been a member since about 2000). I had the misfortune of credit card fraud on my account, through no fault of my own, and after resetting my credit card with one division, the other division "didn't get the memo." 


Two late fees later, I got an envelope through SNAIL MAIL with an alert. So I call into the call center to reset the credit card and are first told that they'll waive the late fee, and then oops - that they can't. The computers are clearly in charge.

Next, after listening to platitudinous message after message from the Customer Service (SIC) rep, I ask how to file a complaint, and she says, "Oh, we don't have a Complaint Number or Department." We can't actually file a complaint.

So basically the bottom line message was, "Sorry …